PRIVACY AND COoKIE MANAGEMENT POLICIES

for the website rgccoffee.com

This document has been generated to show the efforts made to comply with privacy legislation. This document will contain the cookie policy and cookie consent settings to demonstrate consent for the time and region specified below.

This page was last edited on October 23, 2023 and applies to citizens and legal permanent residents of Canada. The privacy and cookie management policies may be reviewed and updated periodically.

1. Introduction

Our website, https://rgccoffee.com (hereinafter: “the website”) uses cookies and other technologies (for convenience, all technologies are called “cookies”). Cookies are also placed by third parties engaged by us. In the document below we inform you about the use of cookies on our website.

2. What are cookies?

A cookie is a small, simple file that is sent with the pages of this website and stored by your browser on the hard drive of your computer or other device. The information stored there may be sent back to our servers or to the servers of relevant third parties during a subsequent visit.

3. What are scripts?

A script is a piece of program code used to make our website work properly and interactively. This code is executed on our server or on your device.

4. What is a web beacon?

A web beacon (or pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic to a website. To do this, various data about you are stored using web beacons.

5. Third partie

We have entered into agreements regarding the use of cookies with other companies that place cookies. However, we cannot guarantee that these third parties process your personal data reliably or securely. Parties such as Google should be considered independent data controllers. We recommend that you read the privacy statements of these companies.

PERSONAL DATA THAT WE PROCESS WHEN YOU VISIT OUR WEBSITE

As a matter of principle, we only process personal data that your browser transmits to our server and that is technically necessary to display our website to you and to ensure its stability and security. This includes in particular:
• your IP address,
• date and time of access,
• your browser,
• your operating system,
• web-page from which the request comes,
• amount of data sent.

We use cookies to collect this information from you and store information on your device when you use, access, or otherwise interact with our website.
This is technically necessary to grant you the access to our website. For more information on the use of cookies, please refer to section 6.

If you request a quote via our order coffee page, we process the following personal data:
• your first and last name,
• the name of the company you work for,
• your phone number
• your e-mail address

If you use our contact form, we process the following personal data:
• your first and last name,
• the company you work for,
• your phone number
• your e-mail address

6. COOKIES

6.1 Technical or functional cookies

Some cookies ensure that certain parts of the website function properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. For example, you do not need to enter the same information multiple times when you visit different sections of our website, in this case, the order coffee section which will keep the items in your cart until you have sent your request.

6.2 Statistics cookies

We use statistical cookies to optimize the website experience for our users. With these statistics cookies allow us to obtain information about the use of our website.

6.3 Marketing/tracking cookies

Marketing/tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user across this website or across websites for similar marketing purposes .

6.4 Social media

On our website we have included content from Facebook, LinkedIn and Instagram to promote the web pages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks like Facebook, LinkedIn and Instagram. This content is integrated with code derived from Facebook, LinkedIn and Instagram and places cookies. This content may store and process certain information for personalized advertising purposes.

Please read the privacy statement of these social networks (which may change regularly) to read what they do with your (personal) data that they process using these cookies. The data that is retrieved is anonymized as much as possible. Facebook, LinkedIn and Instagram are located in the United States.

7. Consent

When you visit our website for the first time, we will show you a pop-up window with an explanation about cookies. As soon as you click “Accept”, you consent to our use of all cookies and plug-ins as described in the pop-up and in this Cookie Policy. You can disable the use of cookies through your browser, but please note that our website may no longer function properly.

8. Manage your consent settings

You can also disable the use of cookies through your browser, but please note that this may affect the functioning of the website.

9. Activation/deactivation and deletion of cookies

You can use your Internet browser to automatically or manually delete cookies. You can also specify that certain cookies cannot be placed. Another option is to change your web browser settings so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not function properly if all cookies are disabled. If you delete cookies in your browser, they will be placed again the next time you visit our website.

10. Your rights regarding personal data

You have the following rights regarding your personal data:

1. You can submit a request for access to the data we process about you;
2. You can object to the processing;
3. You can request an overview, in a commonly used format, of the data;
4. You can request correction or deletion of data if it is incorrect or irrelevant. If applicable, the modified information will be transmitted to third parties.
5. Have access to the information in question.
6. You have the right to withdraw your consent at any time, subject to legal or contractual provisions.
7. You will be informed of the implications of such withdrawal.
8. You have the right to dispute non-compliance with PIPEDA with our organization at the contact details at the bottom of the page.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy document. If you have a complaint about how we process your data, we would like to hear from you and discuss it with you.

Contact details

For questions and/or comments regarding our cookie policy and this statement, please contact us using the following contact details:

Responsible for personal information: Jeff Bernstein
RGC Coffee Inc.
1330 Greene Avenue
Westmount, Quebec
H3Z 2B1 Canada
Toll-free: 1.866.845.1200
info@rgccoffee.com